Delivery policy

Anyone at the delivery address that receives the order will be presumed by Plant Rich Organics to be authorised to receive the goods. Please ensure accurate delivery address is provided, we do not take any responsibility for damage or loss or your order due to incorrect address provided.

Orders will generally require a signature upon delivery. Any instructions to leave the parcel will be at your own risk once delivered. We are unable to take any responsibility for the loss or damage of your goods after it has been delivered to your nominated address. Please make a note in the delivery instructions section if you would like to physically sign for your package and we will ensure the driver will not leave your order until it has been signed for. 

Orders are sent in boxes that may have previously had non-organic products in them in order to keep packaging costs low which in turn saves our customers money. If you would like a box that has never been used before or only contained organic products please contact us before placing your order. Charges may apply if requesting a new box.